HAMPTON UNIVERSITY

School of Business

Department of Management

Course Syllabus – Spring 2008
MANAGEMENT 301 - BUSINESS ORGANIZATION AND MANAGEMENT

 

SECTION

DAYS

TIMES  

CLASSROOM

INSTRUCTOR

 

MGT 301-04

MWF

9:00-9:50 am

BU-101

Makamson

 

MGT 301-06

MWF

10:00-10:50 am

HH -165 (TBA)

Makamson

 

 

PROFESSOR

OFFICES

OFFICE HOURS

 

Dr. Lee Makamson

Buckman 211

Office Tel. 727-2153

MWF - 8:00-9:00am

 

 

Home Office Tel: 838-1597

Residence Tel.: 827-4738

MWF -12:00-1:00am

 

 

E-mail:  emakamson@cox.net

MWF -2:00-3:30pm

 

 

Website: http://www.mgmtguru.com

And, by appointment

 

REQUIRED TEXT AND MATERIALS:

Management: Leading and Collaborating in a Competitive World (7th Ed.). Bateman and Snell. ISBN13-978-0-07-292330-8. [The e-book edition is available at a reduction from www.mhhe.com/bateman7e. If you have purchased a new book register at the publisher’s website for additional course materials.]

Other: Students are expected to use the Internet to access and read materials.

 

CATALOG DESCRIPTION:

A survey and foundation course in management that typically covers the development of management as a discipline and current theories and practices of leading, organizing, decision-making, communications, and controlling applicable to the business enterprise.

 

PREREQUISITES: None

 

COMPENTENCIES AND ASSESSMENT:

Below are the Management Competencies addressed by this course. To the right  are descriptions of how these learned competencies are assessed in this course.

How Assessed

5  Objective Tests

3-Case Analyses

2-Experential Assignments

In-class Interaction

Student Competencies Developed by this Course:

Course Weight for each Assessment:

50%

30%

20%

10%

Management Theories, Concepts and Practice:  Understand the discipline including major theories and concepts that define the field

 

 

 

 

Management Theories, Concepts and Practice:  Know the essential components of areas of Management including Human Resource Management, Operations Management, Policy and Strategy, International Business and Business Law.

 

 

 

 

Management Theories, Concepts and Practice:  Effectively practice management skills

 

 

 

 

Problem-Solving Skills:  Demonstrate critical thinking skills by evaluating and analyzing business problems

 

 

 

 

Leadership/Teamwork/Diversity:  Understand and use the concepts of leadership to include group dynamics and individual contributions.

 

 

 

 

Leadership/Teamwork/Diversity: Understand and appreciate cultural diversity, conflict management and negotiating skills in the workplace

 

 

 

 

Accountability and Ethics:  Appreciate how ethical values influence organizational behavior and individual actions

 

 

 

 

Adaptability:  Understand business from a global perspective

 

 

 

 

Adaptability:  Understand the changing political, legal, social, technological, demographic and physical environment

 

 

 

 

Research:  Complete a research project to test hypotheses that includes appropriate methodology, data analysis and references using a standard format.

Research in this course is applied, not experimental.

Communication:  Effectively communicate orally including presentations, interpersonal skills and conflict resolution.

 

 

 

 

Communication:  Effectively communicate in writing through essays, papers and research reports.

 

 

 

 

Communication:  Organize information, draw and support conclusions

 

 

 

 

Use of Technology:  Use the computer and business-related software for spreadsheets, word processing and presentations.

 

 

 

 

Use of Technology:  Use the computer to accomplish research using the Internet.

PC/Internet intensive

Professional Development:  Prepare for entry into diverse management careers and advanced graduate study.

 

 

 

 

 

Below are the key learning objectives for this course and to their right is their linkage to Management department competencies, above.

Theories, Concepts and Practice:  Understand

Theories, Concepts and Practice:  Knowledge

Theories, Concepts and Practice:   Practice

Problem-Solving Skills

Leadership/Teamwork/

Diversity:  Understanding

Leadership/Teamwork/

Diversity: Practices

Accountability and Ethics: 

Adaptability:  Global Perspective

Adaptability: Environment change

Mathematical Skills:  statistical measures

Communication:  oral

Communication:  writing

Communication:  Organization

Use of Technology:  applications

Use of Technology:  research

Professional Development:

Articulate what “management” is as a business discipline, organizational role, and career. and demonstrate foundation knowledge of a wide range of management theory and concepts.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Understand the value creation role of business, its role in society, and conflictive views of social responsibilities.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Demonstrate basic proficiency in management theory and concepts through testing and through  analysis and decision-making using cases and assignments.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Make well-reasoned managerial judgments integrating critical thinking and personal values as demonstrated in case analysis, experiential activities, and classroom discussions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Improve communication skills for discussion, argumentation, business writing, and the Internet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

COURSE REQUIREMENTS/ASSESSMENTS:

Requirement

Value to Course Grade

Explanation of the Requirement and How it is Graded

Participation

10

This is simply a percentage of the times that you were in class on time. It is calculated by summing attendance and dividing by the number of times I document class meetings. If you are late to class, see me immediately after class to assess half credit. If you are a student athlete or out of class on University business you are responsible to submit to me documentation for evaluation of an excuse. I typically will not provide “excused” absences, but see me if there are concerns.

Test 1

5

Weeks 1- 3.

There are 5 tests in the course. Except for the final exam each test measures mastery of currently covered materials. The format may vary, but given the large number of students I rely mainly on multiple-choice, Scantron type items. At my option  the test may also use short answer/essay items.  Tests likely may not consume the entire class and may be timed at 30 minutes, so anticipate a need for quick recall of information. Expect that the Midterm and Final tests will be “comprehensive” – including prior tested material. and material that is new.  Do not ask for a “make-up” if you miss a test unless you have a very sound excuse – limit is one make-up test.

Test 2

10

Weeks 4 – 6 + repeat 1-3

Test 3

5

Weeks 7 – 9.

Test 4

5

Weeks 10- 12

Test 5

10

Comprehensive

The final exam is weighted more because it will test knowledge for Weeks 12 through 13 (5 points) and will contain items from prior tests to measure retention and course mastery (10 points) -  review prior tests.

Group Assignments:  The following must be completed in groups not to exceed 4 members:

Experiential Papers

40

There 10 experiential assignments. You are required to complete 4 – either individually or as a group. Each is graded on a 10 point scale. These are assigned in the syllabus and are due as scheduled in this syllabus.

Case Analysis

15

There are 2 cases. Your group needs to select 1 case, download the case from mgmtguru, and complete the assignment. The case paper is graded on a 15 point scale.  Submit only one case for a grade.

TOTAL

100

 

 

GRADING SCALE:

A+

98-100%

An “A” level grade indicates that the student has demonstrated exceptional mastery of the material as evidenced by test grades; has completed all assignments in a timely fashion and followed instructions, performing each assignment thoughtfully; and, has attended nearly all classes. A high work ethic is demonstrated by not only meeting deadlines, but also by achieving a consistently high level of performance. Students in the A-range have demonstrated management competencies and are well prepared for advanced studies in business.                

A

94-97 %

A-

90-93%

B+

88-89%

A “B” level grade indicates mastery of the course and good work ethic demonstrated by ability to meet deadlines and attend class.  Typically, test grades are not consistently high, indicating that the student has not maintained a consistently high level of preparation, or failed to properly self-assess deficiencies and seek clarifications. However, overall the student is academically prepared. Occasionally, a B-range student may have failed to submit an assignment, but this is not a recurring problem, and this is offset by higher performance on completed assignments.  The B-range student has demonstrated strengths in most of the course objectives and has sustained a higher than average academic performance across assigned work. The student is prepared for advanced studies in business.

B            

84-87%

B-

80-83%

C+

78-79%

Students in the C+/C range typically have lower test grades indicating lack of preparation, poor self-assessment, failure to seek clarifications, and inability to commit to individual study. Assignments may be missed and/or attendance is poor.  The C+/C student should self-assess identified deficiencies and progress to advanced studies with the intent of remedying these.  The C+/C student has demonstrated an acceptable level of achievement on most of the course objectives. 

C

74-77%

C-

70-73%

For Business majors a C- is a failing grade. Students who earn less than C- tend to have low attendance and poor performance either on tests or assignments, and likely have failed to complete course requirements. Failing the course is never attributable to intellectual capacity of the student, but may indicate a lack of maturity or seriousness for business studies. Because of missed assignments, lower test grades, poor class attendance, and poor mastery of foundation material, the student is not prepared for advanced studies in business, should reassess readiness for college-level work, and should continue studies after resolving those issues that have detracted from the kind of performance for which the Hampton University Student is capable. 

I

 

An “Incomplete” is typically not available as a grade in this course.  An “I" converts to “F” unless completed within one year.  See the professor immediately if you anticipate problems in completing the course.

 

BIBLIOGRAPHY: This course is developed from a diverse source of works. See my website for recommended additional reading.

 

IMPORTANT DATES:

The are the course assignments and due dates. See end of syllabus for instructions on each type of assignment.

Experiential Exercises – 4 Required

Complete 2 of these before Mid-Term

Complete 2 of these after Mid-Term

Feb 1

1. External Environmental Analysis, 73-4

Feb 29

6. Understanding Multinational Organizations

Feb 8

2. Decision Making

Mar 14

7. The Business School Organization

Feb 15

3. HU Code of Conduct

Mar 21

8. Core competencies of Hampton University

Feb 15

4. Business ethics

Mar 28

9. The Pay Raise

Feb 22

5. SWOT

Apr 18

10. Groups and Teams

Cases – 1 Required

Apr 4

Case 1: “No, Sir Sergeant”

Apr 11

Case 2: “Perfect Pizzeria”

 

 

 

 

Test and Examination Dates:

Test 5: Final Examination Schedule- Final Exam is Required

Feb 4

Test 1: Covers materials Weeks 1- 3.

Grads, Section 4

Apr 25, 8-9:00, H-H Gym

Feb 25

Test 2: Comprehensive + Weeks 4 - 6.

Grads, Section 6

Apr 26, 8-9:00, H-H Gym

Mar 21

Test 3: Cover materials Week 7 - 9.

Others, Section 4

May 2,  8-9:00, BU-101

Apr 18

Test 4: Cover materials Weeks 10-13

Others, Section 6

May 3, 8-9:00, HH -165 (TBA)

 

TEACHING & LEARNING STRATEGIES:

This is a survey course in Management that is structured around topics defining the managerial perspective in business. The course supports a student’s acquisition of important management competencies at the foundation level about the history of management as a discipline and career, decision-making, leadership, group dynamics, organization theory, operations, and strategy.  

In the classroom the student can anticipate predominately a formal lecture format using PowerPoint presentations. I do not care for this and prefer an interactive (socratic) style which I often lapse into. The more formal, structured approach has developed through observation of and discussion with students who express a preference for the higher level of organization that this provides.  As my classes have grown larger I also find the formal approach simply easier. But, since I prefer interaction, please engage me on any issue or to ask for clarification during the presentation.  Expect that I may call on you and engage you in a dialog about the material at some time during this course. Many of my questions may not have a “right-wrong” answer; the skill that I attempt to develop is simply your ability to make a thoughtful, well defended position – a skill needed in business. Class attendance is expected and monitored. It is also recorded for part of the course grade.

I am a case teacher. Cases are stories that have an embedded problem. They are used to engage students in learning how to solve problems by applying what has been learned in class.  You will be required to engage 3 cases in the textbook for a grade. Most weeks I conclude the material with an in-class discussion of the assigned case. This activity exposes the student to a number of real business models and the kinds of problems confronted. My emphasis on exposing the student to practical business issues is also apparent in the 2 experiential exercises.  These vary on content but require application of learned skills to problem-solving.  As business is a collaboration, cases and exercises must be completed a group effort. In the group you are expected to participate, organize and execute these requirements.  A group may expel a member for non-performance in which case the member will need to associate with another group. Membership cannot exceed 4 members unless I approve this.  

Typically students who have failed my course do so because they fail to do the assigned work on time. For students accomplishing all requirements there is a strong likelihood of passing the course. I expect that the difference between lower grade level students and “A-level” students this semester will be preparation for the tests which account for 50% of the course grade. 

 

EXPECTATIONS OF STUDENTS:

I cannot “contract” and describe every possible contingency in a syllabus. At my website and below I provide answers to the most frequently asked questions about my course management, but it is only informative guidance. What I really expect is that we both follow the Code of Conduct and that we define our roles and relationship as “Professor” and “student”.  I have a responsibility to teach, evaluate, and manage my class. The student has a responsibility to study, learn, perform, and meet the expectations that, I think, should be fully understood after a student’s career in education. If a student is uncertain about what is permitted, one should ask.   

Class Decorum: I will ensure class decorum by ejecting students from class who cannot meet this expectation. Students may not return without my permission. Expectations include: compliance with the “hats-off” and dress policies; remaining in the classroom for the duration of the class and asking for permission to depart prematurely; turning off your “IPod”, cell phone or other communicator.

Attendance:  Students are asked to be in class on time and remain until our time is expired. If you must leave ask for permission before class or raise your hand for permission. A student departing the class, even momentarily, without permission will be penalized. I I document attendance through an oral roll call at the beginning of class for reporting a class “participation” grade. I may repeat attendance at the end of class to ensure accuracy in reporting attendance grades, as follows:  

Present at Roll Call

Credit

Late (Not more than 15 minutes)

Half Credit – student must report at end of class

Absent or Late more than 15 minutes

No Credit

Unexcused departure from class

-1 penalty

My recording of attendance will be authoritative. If you have a reason for a prolonged absence, please communicate with me directly and bring confirmation of the rationale. If you claim an excuse for medical reasons, please have the Student Health Services validate your excuse. Students may attend my other section to “make-up” attendance for the same day but must identify self at Roll Call. Historically in my classes attendance highly correlates with course grade. If I ask you to leave, follow my instruction and discuss this with me in my office later. 

Missed tests and assignments: If you anticipate a conflict with a test date, let me know before my test – this will make it much easier to permit a “make-up.” If a test is missed, do not ask for a “make-up” unless you have a confirmed excuse. A “make-up” requires me to construct a different test than the one I normally administer; and, I will not do this just for a student’s convenience or because you “overslept”. All assignments are due when scheduled in class. I will not accept any work after the date on which it is due. While “0”s for assignments not completed do not reflect your intelligence, they do reflect discipline and constitute an informative part of the grade as a measure of ability to meet schedules. All electronic devices are prohibited during tests. Once a test has started you may not leave the room until the test is completed.  I accept NO assignments by e-mail – any work emailed will be deleted.

Grades: Grades measure a student’s acquisition of competencies on multiple tools – tests, participation, cases, and assignments. The criteria for grading your work rely either on facts that are available directly from the readings or class lecture, or on the judgment of the professor typically supported by a rubric. To contest a grade on an assignment, request an appointment as soon as practicable, and no later than two weeks after receiving the grade. Students who contest a grade need to demonstrate concrete reasoning and facts pertaining to the contested content – not academic standing, scholarship jeopardy, or personal problems. In the absence of content related reasoning, the grade will be penalized half a letter to discourage opportunistic grade negotiations- reflecting poor ethical conduct. Students need to monitor grades which I will post at my website. On conclusion of the last scheduled class meeting grades, except for the final test grade, are closed to permit me time to calculate course grades. Once the final test grade is posted students have 24 hours to contest the test grade. After that time, the course grade is reported to the Registrar and is deemed final, requiring petition for administrative review to contest the grade.        

Academic Honesty:  I believe that learning means making mistakes, but this is not the same as errors of character. I do not tolerate cheats. Students who plagiarize, cheat, or engage in any form of academic dishonesty, will be penalized to include dismissal from the university. You are responsible to ensure that any assignment that you have signed is, in fact, an honest academic effort. I may use a commercial application, such as Turnitin.com, to verify originality of submitted work.

Group Work: Students may organize and execute group assignments as members decide. Students are required to sign all group assignments. This attests that: (1) the student accepts the group grade and (2) the student has participated in the assignment and is aware of its content and originality.  Students are to manage conflicts and participation.  If the group dissolves or members are expelled, students need to resolve how assignments will be satisfied.

 

The Hampton University Code of Conduct:

Joining the Hampton Family is an honor and requires each individual to uphold the policies, regulations, and guidelines established for students, faculty, administration, professional and other employees, and the laws of the Commonwealth of Virginia. Each member is required to adhere to and conform to the instructions and guidance of the leadership of his/he respective area.  Therefore, the following are expected of each member of the Hampton Family:

To respect himself or herself.

To practice personal, professional, and academic integrity, and

To respect the dignity, feelings, worth and values of others.

   to discourage all forms of dishonesty, plagiarism, deceit, and

To respect the rights and property of others and to discourage

   disloyalty to the Code of Conduct.

   vandalism and theft.

To foster a personal and professional work ethic within the

To prohibit discrimination, while striving to learn from

   Hampton University Family. 

   differences in people, ideas and opinions.

To foster an open, fair, and caring environment.

 

To be fully responsible for upholding the Hampton University Code.

Students are encouraged to participate in all cultural events at Hampton University.

 

 

 

 

 

 

 

COURSE SCHEDULE

The following is the instructor’s plan for the course. Assignments and schedules may be changed by prior announcement.

Week 1:

Jan 14-18

 

Topics:  Introduction/The Historical Context of Management

Reading Assignment:  Syllabus; Course website; Teaching Notes for Week 1 (Management Guru).

Learning Objectives:

1.   Know who the course instructor is and how to communicate with him outside of class;

2.   Obtain a copy of the syllabus and gain an overview of the course to include a general understanding of the course content, required materials, assignments, deadlines, grading, and policies;

3.   Know how to navigate the website that supports this course, access course related materials, use the forms, access password protected areas, and download or view class materials;

4.   Have foundation knowledge of the development of commerce and state economy from mercantilism to capitalism; the contributions of Adam Smith and Max Weber to understanding this historical development;

5.   Know the historical and Constitutional basis for American capitalism and the role of American large scale enterprise in laying the foundation of modern management.

Optional Assignment: An interactive practice test on this TN for Week 1 is available at my website.

Jan 14-15

Late Registration

Jan 18

End of ADD/DROP Period

Jan 21                     Dr. Martin Luther King, Jr., Birthday – No classes

By the second week students are required to have the course textbook.

Week 2:

Jan 22-25

 

Topics:  Historical and Current Perspectives

Reading Assignment:  Appendix A pp. 35-42; then, read: Chapter 1, pp. 4-28.

Learning Objectives:

1.   Explain the emergence of the modern manager in the U.S. and Frederick Taylor’s work to develop “scientific management”;

2.   Know the European influence of Weber and Fayol on organization theory in developing administrative management.

3.   Know the contribution of Hawthorne experiments (Mayo) to management; and, know the developments of management into human relations, quantitative approaches, organizational behavior, and the systems and contingency approaches.

4.   Be familiar with perspectives for management’s roles at differing levels for a career and for business competitive advantage.

Fri., Jan 25: Have groups formed. Submit a list of  3 group members with each member’s e-mail address.

Jan 27

Founder’s Day

Week 3:

Jan 28-Feb 1

 

Topics:  The Business Environment

Reading Assignment:  Chapter 2

Learning Objectives:

1.   Distinguish between macro-environment and competitive (industry structure) environment

2.   Understand the interaction between environmental forces and organizations;

3.   Know how to analyze the competitive environment;

4.   Appreciate the problem of organizational response to environmental uncertainty; and the role of organizational culture in responding.

Assignment 1: Use the External Environmental Worksheet on pp. 73-4 to analyze a firm (you need not use a music firm as the textbook requires). Answer “Discussion Questions” 1 and 2 on page 74 for the firm you analyze. Grading: 10 Environmental factors=.8 point each; 2 Questions= 1 point each. Your paper must be typed, signed, and submitted in class on Feb 1.

Week 4:

Feb 4-8

Topic: Managerial Decision-Making

Reading Assignment:  Chapter 3

Learning Objectives:

1.   Identify different types of decision-making

2.   Know the rational decision model and its limitations

3.   Understand group decision-making, its advantages and problems

4.   Know the process by which organizations make decisions

5.   Understand the limitations and necessity for managerial judgment in lieu of rationality.

Assignment 2:  This 2-page paper cannot be constructed by 1 member. One member will defend his career choice using the rational decision model in 1 page. Other members will critique this career choice using concepts from the text/lectures. Grade: 5 points for rational defense; 5 points for critique.  Due Feb 8th.

Test 1: Monday, Feb 4. Covers materials Week 1- Week 3.

Week 5:

Feb 11-15

Topics:  Ethics and Social Responsibility of Business

Reading Assignment: Chapter 5

Learning Objectives:

1.   Know different ethical perspectives that guide decision making

2.   Develop a perspective on the social responsibility of business

3.   Have a basic understanding of some of the major, contemporary social issues confronting business

Assignment 3:   Answer and explain in a 1 page typed paper concerning the HU Code of Conduct:

  1. The HU code is (not) effective in governing student/faculty behavior? Why?
  2. How does this ethical code differ from what you would expect to see in a business? Due Feb 15th

Assignment 4:   Select a notable business person or company that has been in the news as an example of bad ethical judgment. In a typed 1-page paper explain the relevant facts, identify the ethical breech, and (if known) describe the outcome of the incident. Due Feb. 15th.

 

Week 6:

Feb 18-22

Topic: Entrepreneurship and Business Strategy

Reading Assignment:  Chapters 7 and 4

Learning Objectives:

1.   Know general characteristics of an entrepreneur

2.   Know how to assess Opportunities and Threats

3.   Know common causes of success and failure.

4.   Know basics of formal planning processes

5.   Understand strategy formulation methods and objectives at business and corporate levels

 

Assignment 5: Develop a SWOT analysis for Hampton University. Use the framework provided in the Experiential Exercise 4.2, on pp. 145-6, and follow steps 1-4. Due: Feb 22.

 

Feb 25-29: Mid Semester  Evaluation

 

MIDTERM GRADE REPORT: Your midterm will be calculated using the following weights:

2  Tests   =  (20%+50%)= 70%       Participation  = 10%          2-Experential Assignments = 20%         Total = 100%

Cases and assignments turned in after Feb 22 will not be graded for Mid-Term. Because of weighting of items, the Mid-Term grade is based on work that may not be representative of course performance. If you are not passing at Mid-Term (or if your attendance is less than 75%) obtain an appointment with Dr. Makamson to develop a strategy for successful course completion.

Week 7:

Feb 25-29

Topics: International Management

Reading Assignment: Chapter 6

Learning Objectives:

1.   Understand the impact of global integration on business

2.   Know entry and business strategies for international business

3.   Understand key cultural differences across countries that affect management.

Assignment 6: Understanding Multinational Organizations, pp 219-20. Type the worksheet questions and your researched answers (1-2 pages).  Start your research at this website for Fortune 500 firms: http://money.cnn.com/magazines/fortune/global500/2005/. You will need to view Investor Relations at the firm’s own website and examine the Annual Report.  Due Feb 29.

Test 2 (MidTerm): Monday, Feb 25. Covers materials Weeks 4-6, repeats items from Test 1.

 

Mar  1-9

Spring Vacation

Mar 12-14

Black Family Conference

Week 8:

Mar 10-14

Topics:  Organizational Structure

Reading Assignment: Chapter 8

Learning Objectives:

1.   Know basic organizational design concepts;

2.   Understand how authority operates in business through the board of directors and CEO;

3.   Identify common structural archetypes;

4.   Know types of integrative mechanisms.

Assignment 7: The Business School Organization Chart From President downward. (If your major is not business use the departments and school of your major.) Due Mar 14.

Mar 14

End of period to withdraw WP, WF

Mar 15

Honors Day

Week 9:

Mar 17-21

Topics: Organizational Agility

Reading Assignment: Chapter 9

Learning Objectives:

1.   Understand the rationale and common means for improving organizational responsiveness;

2.   Know strategic and structural concepts e.

3.   The strategies and dynamic organizational concepts that can be used to improve an organization’s responsiveness.

4.   Know technology typologies and impact on organization.

Assignment 8: Identify 3 core competencies (strengths) of Hampton University as a competitive educational organization . Describe how each of these competencies are VRIO (Valuable, Rare, non-Imitatable, and Organizationally exploitable). A 1-2 page, typed analysis. Due Mar 21.

Test 3.  Friday Mar 21. Covers materials in Week 7-9.

Mar 17-Apr 11

Early Registration for Fall semester

 

 

Week 10:

Mar 24-28

Topics: Managing People: Human Resources and Diversity

Reading Assignment: Chapters 10 and 11

Learning Objectives:

1.   Appreciate human resource management as “strategic”;

2.   Understand the processes of recruitment, selection, socialization, and performance evaluation as part of a business HRM program;

3.   Have a basic understanding of business reward systems and the role of unions;

4.   Appreciate the legal and competitive issues of diversity management.

Assignment 9: “The Pay Raise,” p. 354. Allocate a pay raise to workers. Explain your method and rationale for each person. Show that the $30,000 has been allocated (do the math). Read the text first. Due Mar 28.

 

 

Week 11:

Mar 31- Apr 4

Topics: Leadership

Reading Assignment: Chapter 12 (Appendix E)

Learning Objectives:

1.   Understand the organizational role of leaders and their sources of power;

2.   Distinguish characteristics of trait, behavioral, contingency, equity, expectancy, and transformational leadership theories;

3.   Know how to apply one theory of leadership.

Case 1: “No, Sir Sergeant” – Download this case as a pdf file at mgmtguru.com. Read directions. Due Apr 4.

Apr 4

High School Day

Week 12:

Apr 7-11

Topics: Motivating

Reading Assignment: Chapter 13

Learning Objectives:

1.   Know key factors and their interrelationships important  in designing effective jobs;

2.   Understand key theories in motivation;

3.   Know the use of behavior, goal setting, fairness, and rewards in motivating people.

Case 2: “Perfect Pizzeria” – Download this case as a pdf file at mgmtguru.com. Read directions. Due Apr 11.

Apr 11

Early Registration Ends.

Week 13:

Apr 14-18

Topics: Managing Teams and Group Conflict

Reading Assignment:  Chapter 14

Learning Objectives:

1.   Understand how teams are efficient organization;

2.   Know how groups sometimes fail and what to watch for;

3.   Know How to build and manage an effective team;

4.   Understand the sources of conflict and how to manage conflict.

In class: Prisoner’s Dilemma (Time permitting)

Assignment 10: Groups and Teams: Due Apr 18 [This is the last assignment].

1. Explain a group activity that you were involved in here at HU. I need to know the task and size/composition of group and the situation, and any other relevant information. No names.

2. Was the group effective or not? Why? Use concepts from the text to analyze the group's performance.

3. What would you now recommend to improve the group's performance? Explain why you think these improvements would work.

Test 4. Apr 18.  Covers materials Weeks 10-13.

Week 14:

Apr 21-25

Topics:  Control and Managing Technology 

Reading Assignment: Chapters 16 and 17

Learning Objectives:

1.   Have a basic understanding of control systems for HRM, budgets, and other operations;

2.   Understand the role of culture in control and innovation;

3.   Know the strategic importance of technological innovation and its life stage passage;

4.   Know the key characteristics of project development and management.

Apr 23

End of Classes for Candidates for Graduation

Apr 24

Reading Day for Candidates

Week 15:

Apr 28-29

Topics: Communications and Managing Change

Reading Assignment: Chapters 15 and 18

Learning Objectives:         

1.   Understand the rationale for and means to effective communications;

2.   See communications differ in horizontal and vertical flows;

3.   Understand the mechanisms for achieving organizational change.

Apr 29

End of Classes for Continuing Students

Apr 30

Reading Day

Final examination is required for ALL students.

 

Requirements for all student papers: Papers must be typed using standard English.  Unless a student has prior approval otherwise, a “submission” means that the assignment is handed to the professor in class on the date that it is due. Students should keep a copy of all papers submitted. If there is a dispute as to a paper’s submission the professor will ask for the copy (and maybe the file) to be presented within an agreed timeframe. The professor will determine acceptance or penalty for any paper not submitted on time. Group papers must be signed by all members. Papers suspected of plagiarism may be referred for academic discipline of student authors.


 

Experiential Assignments

There are 10 experiential exercises. These are assignments for groups of 3-4 students. The group is required to select any four to satisfy 40% of the course grade. Note that the first two assignments are due before MidTerm and the last exercise is due April 18th, so make sure your group completes all assignments prior to these dates – there is no extension of these due dates. The assignments should be clear, but ask for clarity in class if needed.  To enforce the size requirement, any names over 4 will be deleted and these students will not receive a grade. If there is no apparent order to the names, I reserve the right to return the paper ungraded and the due date will have passed. Each member must sign the cover page signifying that (1) the work product has been read by you, (2) it incorporates your contribution, and (3) you accept the group grade and (if applicable) any judgment as to its originality.

The submitted paper should (1) satisfy the requirements of the assignment and (2) demonstrate understanding and application of the material assigned that week. The finished product will likely be no longer than 2 typed pages; it will have a cover sheet indicating the name of the assignment and it will be signed by the author(s) of the paper. If you use sources other than the textbook you must identify those sources within the paper. If the due date has passed as indicated in the syllabus, a paper will be returned un-graded.  The paper is graded on a 10 point scale.

 

Case Analysis

In Business School we use cases to link theory to practice and to engage the student in problem solving by applying what has been learned. In introductory courses, like MGT 301, the assigned case is typically constrained to a few issues directly related to the materials that you are currently studying. As you progress in your business studies, the cases become more complex. In MGT301 a case provides a set of facts that describe a situation, real or hypothetical. The student is required to diagnosis and "size-up" the situation, rendering reasoned opinions as to which facts are relevant and what actions are recommended.

There are 2 cases available at my website www.mgmtguru.com. The group will select one and only one case to download and analyze. The analysis will result in a paper of 2-3 typed pages to be submitted on the scheduled date.  At the bottom of the downloaded case (in PDF format) the format of the paper to be submitted is explained – the format is required.  The case is graded on a 15 point basis, as follows:

Problem statement: 2 points

Does the student correctly identify the underlying problem(s) in a coherent, intelligent manner that: (1) leads the reader to an understanding the case and (2) provides a framework/focus for analysis of the problem.                                    

Analysis:  10 points

Does the student see the relevant facts in the case? Are the facts interpreted correctly to support the identified problem?

For each problem, does the student examine alternative, feasible solutions?

In the narrative does the student utilize relevant concepts and theories to interpret facts and support remedies?

Is the analysis written in a structured and logical way that develops the problems and solutions?

Is there a solution that is well defended and is plausible under these circumstances?

Solution:  2 points

Does the solution “make sense” in that the student lays out a reasonable argument as to how it might be implemented in the context of the business case?

Does the solution respond to what was written in the “Problem Statement?”

Writing and Presentation: 1 point

The paper is well written with no serious grammatical or spelling flaws.