Teaching Plan


Managers: What Do They Do?


Although there is current interest in the Emotional Intelligence test personality profiles and traits have not proven to be very good predictors for who becomes a manager or who will be successful. Despite this personality tests have become a fixture of the business landscape. These tests presume to identify a specific trait or characteristic of a person. They report a person's  predispositions, preferences in alternative choices, or dominant values based on the person's response to questionnaire items. The concept of a "personality type" may have utility in understanding how we interact or behavior and in how to manage or collaborate with another. In business typically we find applications for these tests in:

  • Employee screening - to match an applicant's values to that of the organization and to rule-out incompatible types.

  • Career counseling - to advise people on compatibility of career choices.

  • Business research - to relate significant outcomes or choices to personality types.

While the text authors emphasize 5 personality trait tests, the most commonly encountered test instruments are:

Jung Typology Test -called the Myers-Briggs, An instrument for measuring a person’s preferences, using four basic scales with opposite poles. The four scales are: (1) extraversion/introversion, (2) sensate/intuitive, (3) thinking/feeling, and (4) judging/perceiving. “The various combinations of these preferences result in 16 personality types.” Types are typically denoted by four letters--for example, INTJ (Introversion, Intuition with Thinking and Judging)--to represent one’s tendencies on the four scales.

Locus of Control (Julian Rotter) - Measures External vs Internal personality.

Self Esteem (Mehrabian & Epstein) - measures attitude towards self; optimism.

Need for Achievement/Affiliation/Power  (McClelland) - measures personal drive to achieve, to need attachment, to acquire power.

Open and Closed Mind (Rokeach) - measures terminal/instrumental values (goals/means) to determine authoritarianism or  liberalism.

Emotional Intelligence  (BarOn [EQ-I]; Mayer, Salovey, Caruso [MSCEIT]) - measures self-awareness and emotional/relational skills (maturity).

The most commonly seen job trait tests are:

Minnesota Satisfaction Questionaire (MSQ)  (Weiss, Dawis, England, & Lofquist) - measures level of satisfaction with job.

Job Diagnostic Survey (JDS) (Hackman & Oldham) -measures job characteristics and worker attitudes about job



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