I. The modern role of the CEO:
A. People Management
Jack Welch, former CEO of GE,
reported he spend 50% of his time on "people"
issues; Larry Bossidy, former CEO of Allied
Signal, dedicates 30-40% of his time to these issues.
B. Strategic Management and Change
Gabarro's study of chief
executives tracked the pattern of change they went
through when they came into the role - in the first six
months CEO's go through a period of significant change
within the organization and with its people. About
12-18 months later CEO's go through a second round of
change to correct and fine tune, before settling into a
more steady state.
C. Possible different viewpoints of
the strategic role:
| Approach |
Strategic
Issue |
CEO's
Role |
| Command |
How
to formulate strategy? |
Master
planner |
| Change |
How
to implement strategy? |
Architect
of plan implementation |
| Collaborate |
How
to involve top management? |
Coordinator |
| Culture |
How
to involve whole organization? |
Coach |
| Cresive
(Norms
embedded in the culture that include
three types: conventions, mores, and
customs.) |
How
to get managers to champion change? |
Sets
premises and judges. |
II The Board of Directors and the CEO-
Ownership vs. Management
A. Ownership structure:
1. The "firm" - the
business is a profit (value) creating entity,
publically or privately owned
2. Owners - the firm is the
property of owners
a. sole proprietary - small
firms tend to be of a person
b. partnership - shared
ownership by partners
c. corporation - owned by
several (many) stockholders; the corporation is
"public" if shares (stocks) are bought
and sold ("traded") openly in a
market. The large "markets" are:
(1) New York Stock Exchange
(NYSE) - "Wall Street" is mainly
known for larger industrial, transportation,
utilities stocks
(2) American Stock Exchange
(AMEX) - A rival to NYSE, now owned by
NASDAQ.
(3) National Association of
Securities Dealers Automated Quotations
(NASDAQ) - orginially "over the
counter" sales of stocks through
independent brokers, handling small
companies. Today NASDAQ is a computerized
trading forum and once small high-tech firms
are still traded on this
market.
B. Corporate Governance:
When there are many stockholders, a board
is selected (elected) to represent the interests of the
owners by providing oversight and decision-making to the
firm. A Chairman of the Board (COB) is selected to manage
the board's business. The board will be periodically to
assess management performance, set policies and budgets.
There are two kinds of board members:
1. In-side directors - members of top
management who typically also have stocks (ownership)
in the firm
2. Out-side directors - stockholders
who are not employed by the corporation in any
management role but serve to protect interests of
"typical" stockholders
C. Management Structure:
1. Chief Executive Officer (CEO) -
the top manager in the firm, responsible to the board
for performance
2. Chief Operating Officer (COO) -
the top executive responsible to the CEO for "day
to day" operations
3. Chief Financial Officer (CFO) -
the top financial officer, responsible to the CEO (and
maybe Board) for budgets, costs, and audits
4. There are likely other functional
or divisional executives who supervise a Middle
Management
Consider: What happens when the
Board and Management do not agree?